Standard Terms for the Purchase of Online Courses
Through this website, personal data of users is not collected without their knowledge.
These terms and conditions were last updated on 2 July 2024.
These terms and conditions apply to Services provided by EFFAS e.V (company number VR12546) with registered office at 44 Sophienstraße, DE 60467 Frankfurt am Main and TAX-Nr. DE296758652 (“EFFAS” or “we” or “us”).
You may contact us at sales@effas-academy.com
These terms and conditions apply to the sale of any Online Course. Please read these terms and conditions carefully before purchasing an Online Course and print off a copy for your records.
For purchases via our website, by ticking the box that you accept and have read these terms and conditions you agree to the terms of this agreement which will bind you. If you do not agree to these terms and conditions you must cease to continue to purchase any Services from us.
1. Definitions
“Confidential Information” means information provided by one party to the other in written, graphic, recorded, machine readable or other form concerning the business, clients, suppliers, finances and other areas of the other party’s business or products, including, without limitation, the Course Materials, but does not include information in the public domain other than through the default of the party disclosing the information, information required to be disclosed by any court or regulatory authority, or any information already in the possession or control of the disclosing party.
“Course Materials” means the information provided by EFFAS to accompany a course
provided as part of the Services in electronic form. Course Materials such as videos may be hosted on sites such as www.vimeo.com which may not be easily accessible from certain countries. You should check such access before purchasing the Services.
“Closing date” means the date on which registrations to an exam session are no longer accepted. This is also referred to as the Registration Deadline.
“Fees” means the fees paid by you to EFFAS for the Services.
“Intellectual Property Rights” means copyright, rights in or relating to databases, patent rights, performers’ rights, designs and registered designs, trademarks, rights in or relating to Confidential Information and other intellectual property rights (registered or unregistered) throughout the world.
“Online Course” means the delivery by us of an online course pursuant to which you learn course materials remotely.
“Services” means the provision of the Online Course and/or the Course Materials and/or right to sit an examination where applicable together with such other services as agreed from time to time and purchased by you through the Website.
“Website” means www.effas-academy.com
“you” means the individual, company, organisation or entity purchasing the Services.
“severe or life-threatening medical conditions” means medical conditions significantly impacting the candidate’s well-being and posing a substantial threat to their life or long-term health.
2. The Services
2.1. A description of the Services together with the dates on which the Services will begin are available on our Website. We will provide the Services with reasonable care and skill in accordance with the description set out on the Website.
2.2. We reserve the right to vary or withdraw any of the Services described on the Website without notice.
2.3 We expect you to confirm that the Services you are purchasing will meet your needs. We do not make any guarantee to you that you will obtain a particular result, professional qualification or employment opportunity from your purchase and completion of any of the Services.
3. Ordering Services
3.1. In order to purchase any of the Services on-line you must register via the Website.
3.2. When you place an order for a Service via the Website, you are offering to purchase the Services on these terms and conditions. EFFAS reserves the right to cancel or decline your order or any part of your order at any time until it has been confirmed in accordance with clause 3.4 below.
3.3. Following receipt by us of your order for Services via the Website we will contact you confirming receipt of your order.
3.4. A legally binding agreement between us and you shall come into existence when we have:
(a) accepted your offer to purchase Services from us by sending you an email confirming the purchase; and
(b) received payment of the relevant Fees from you in accordance with clause 5 below.
3.5. Where your order consists of multiple Online Courses, each individual course will be treated by us as a separate offer to purchase. Acceptance of your offer to buy one or more courses will not be acceptance by us of your offer to purchase any other courses which make up your order.
3.6. When your order includes an examination EFFAS will book the examination date and venue you select from the website.
3.7 In due time before your chosen examination date you will receive a notification email from exam@effas-academy.com with detailed information about the exact time and location of your exam. Only in exceptional circumstances, or for medical reasons and upon the presentation to exam@effas-academy.com of an official medical letter, might it be possible for you to change your examination venue and/or date. All changes must be confirmed in writing from exam@effas-academy.com within one week of you receiving the notification email and any changes will be subject to availability at the chosen venue.
3.8 If the examination you have purchased is an online examination or you have chosen where available the option to do the examination online for your chosen course you agree to abide by any additional conditions set out on the Website or in the Online exam guide in relation to the suitability of your computer equipment to connect to and do the online exam and to how the online examination is to be conducted and invigilated. This may include being filmed or filming yourself so an invigilator, exam proctor or examiner can see that all the examination requirements are fulfilled.
3.9 EFFAS is only responsible for booking EFFAS examinations and the examinations on this Website. EFFAS is not responsible for booking any examination with any other professional body or examination board. It is your responsibility to ensure that you book prior to the relevant closing date any other examination that you wish to take, and which may or may not be associated with the subject matter of the Services provided to you by EFFAS.
3.10 EFFAS reserves the right to deny granting the certification until it is fully satisfied that you have met all the requirements for the certification concerned. Specifically, in the case of the CEFA, to receive the certification you are required to have one year’s relevant work experience and hold a university degree level qualification. To allow EFFAS to confirm this information before awarding you the certification you agree to provide EFFAS with a copy of your current Curriculum Vitae and degree certificate(s) and signed permissions for us to both contact your past or present employer to confirm your work experience and to contact your university to check the validity of your degree level qualification.
4. Cancellation and Variation
4.1. Subject to clause 4.2 below, where we have accepted / confirmed the Services being purchased by you and formed a legally binding agreement with you in accordance with clause 3.4 above, then you are permitted within 14 working days starting on the day after the date we have concluded our agreement in accordance with clause 3.4, to cancel your purchase of the Services.
4.2. If you have purchased an Online Course and have already accessed, downloaded all or part of the Online Course and/or started to use that Online Course then you shall have no right to cancel your order.
4.3 Candidates may request to defer their examination date to the following examination session without incurring additional costs only in cases of severe or life-threatening medical conditions. Common conditions, including but not limited to anxiety, backache, and upper respiratory infections including COVID-19, will no longer be considered grounds for deferral without cost. To initiate the deferral process candidates can request an EFFAS Examination Deferral for Medical Reasons Form from exam@effas-academy.com. The above form should be duly completed and returned to this same email address for EFFAS to process.
4.4. Notwithstanding clauses 3.8, 4.1 and 4.3 there is no other right to cancel or vary your purchase of Services and any other cancellation and / or variation of course dates, exam dates, exam venue or invigilation costs will be at the entire discretion of EFFAS.
5. Fees
5.1. The Fees for the Services shall be as set out on the Website at the time you place an order for them.
5.2. Unless otherwise specified at the time you purchase the Services the Fees are exclusive of VAT or other local taxes, the cost of some Course Materials and any delivery costs payable in respect of the delivery of Course Material to you. Each of these costs will be set out in the Website prior to your purchase of the Services.
5.3. Fees for the Service selected by you on the Website shall be debited from your credit / debit card / PayPal account or transferred from your bank account at the time of purchase. Fees must be paid in full prior to you accessing any Online Course. When paying by bank transfer the transferred funds must reach our bank account before the Closing date of the chosen exam session for you to be included in that session. If the transfer reaches us after the Closing date you will be automatically included in the next available exam session respecting your original choice of venue or online exam except that it will be in the next available exam session and subject to availability.
5.4. Any fees charged by your debit or credit card provider or bank in connection with your purchase of Services are for your own account and EFFAS shall not be responsible for these.
5.5. You shall be responsible for all costs you incur in connection with your access onto any Online Course.
6. Liability
6.1. No part of the provision of the Services shall be deemed to be, nor is it intended to be, nor should it be taken to be, the provision of investment advice.
6.2. Although EFFAS aims to provide the Services to the highest standards of the industry, neither it, nor its trainers accept any liability for (i) any inaccuracy or misleading information provided in the programmes or Course Materials and any reliance by you on any such information, (ii) any loss or corruption of data, (iii) any loss of profit, revenue or goodwill, or (iv) any indirect, special or consequential loss arising from any breach of the terms of this Agreement.
6.3. Except to the extent that they are expressly set out in these terms and conditions, no conditions, warranties or other terms shall apply to the Services. Subject to clause 6.5 no implied conditions, warranties or other terms apply (including any implied terms as to satisfactory quality, fitness for purpose or conformance with description).
6.4. Subject to clause 6.5 below, EFFAS’s total liability arising from or in connection with these terms and conditions and in relation to anything which we may have done or not done in connection with these terms and conditions and the delivery of the Service (and whether the liability arises because of breach of contract, negligence or for any other reason) shall be limited to the Fees received by us in connection with the relevant Online Course in relation to which a dispute has arisen.
6.5. Nothing in this Agreement shall exclude or limit EFFAS’s liability for (i) death or
personal injury caused by negligence, (ii) fraudulent misrepresentation or (iii) any other
matter which under German law may not be limited or excluded.
6.6. No claim may be brought more than six months after the last date on which the Services concerned have finished or ceased to be provided by us.
7. Intellectual Property
7.1. All Intellectual Property Rights in the Course Materials, Online Courses are, and remain, the intellectual property of EFFAS or its licensors, whether adapted, written for or customised for you or not.
7.2. You are not authorised to:
(i) copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the Course Materials without prior written permission;
(ii) record on video or audio tape, relay by videophone or other means the Online Course
(iii) use the Course Materials in the provision of any other course or training whether given by us or any third-party trainer;
(iv) remove any copyright or other notice of EFFAS on the Course Materials;
(v) modify, adapt, merge, translate, disassemble, decompile, reverse engineer (save to the extent permitted by law) any software forming part of the Online Courses.
Breach by you of this clause 7.2 shall allow us to immediately terminate these terms and conditions with you and cease to provide you with any Services, including but not limited to access to the Online Courses.
7.3. In consideration of the Fees paid by you, we grant to you a limited, non-transferable, non-exclusive licence to use the Course Materials and the software in respect of the Online Course for the sole purpose of completing the Online Course.
8. Confidentially
8.1. Each party shall keep the other party’s Confidential Information strictly confidential and not use it otherwise than for the purposes of these terms and conditions and shall return it on demand and not retain copies of it.
8.2. Either party may disclose Confidential Information to its legal and other advisors for the purposes of obtaining advice from them.
8.3. This clause shall continue notwithstanding termination of these terms and conditions.
9. Termination
9.1. We shall be entitled to terminate these terms and conditions and cease to provide you with any Services with immediate effect in the event that you:
a. fail to pay when due your Fees;
b. act in an aggressive, bullying, offensive, threatening or harassing manner towards any employee of EFFAS;
c. cheat or plagiarise any work in connection with or during any examination taken in
connection with the Services;
d. steal or act in fraudulent or deceitful manner towards us or our employees or any other students who may be on our premises or any third parties’ premise attending an
examination;
e. intentionally or recklessly damage our property or the property of our employees or
other students attending our premises or any third parties premise attending an
examination;
f. are intoxicated through alcohol or illegal drugs while on our premises;
g. commit any criminal offence committed on our premises or any third parties’ premises where the victim is our employee or student;
h. are in breach of these terms and conditions.
9.2. On termination clause 6 (liability), 7 (intellectual property rights), 8 (confidentiality) and 10 (restrictions) shall continue notwithstanding such termination.
10. Assignment
Any Services provided by us under these terms and conditions are personal to you and cannot be transferred or assigned by you to any other person.
We shall be entitled to assign these terms and conditions to any other company or organisation without prior notice to you.
11. Entire Agreement
These terms and conditions are the entire agreement between the parties and supersede any prior agreements and arrangements, whether written or oral. You confirm that you have not relied on any representations in entering into these and any other terms and conditions with us. Nothing in this clause or terms and conditions shall limit liability for any fraudulent misrepresentation.
12. Force Majeure
EFFAS shall not be liable to you for any breach of its obligations or termination under these terms and conditions arising from causes beyond its reasonable control, including, but not limited to, fires, floods, earthquakes, volcanoes, epidemics, pandemics and other Acts of God, terrorism, strikes, delay caused by transport disputes, Government edict or regulation.
13. Data Protection
13.1 The nature of the Services provided by us means that we will obtain, use and disclose (together “Use”) certain information about you (“Data”). This statement sets out the principles governing our Use of Data. By purchasing the Services you agree to this Use.
13.2 When you register with us you will need to provide certain Data such as your contact details and demographic information. We will store this Data and use it to contact you, provide you with details of the Services you have purchased and otherwise as required during the normal provision of the course.
13.3 We may also use the above Data, and similar Data you provide us in response to
surveys, to aggregate user profiles and, unless you click on the relevant button on the
Registration Form, provide you with communications. We will not pass any personal data onto anyone outside EFFAS or the EFFAS National Member Societies, or our partners.
13.4 To enable us to monitor and improve our Services, we may gather certain aggregated information about you, including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of the Website you visit.
13.5. We use information such as a register of your login information, session identifiers and password to enable us to identify whether you are using our services, assist with the provision of services and to ensure that you have access to relevant products. We will only read cookies from your cookie file placed there through your web browser’s interaction with the Website.
13.6. Our products may link to third party websites and we are not responsible for their data policies or procedures or their content.
13.7. EFFAS endeavour to take all reasonable steps to protect your personal Data including where possible the use of encryption technology but cannot guarantee the security of any Data you disclose. You accept the inherent security implications of being and transacting on- line over the internet and will not hold us responsible for any breach of security.
13.8. If you wish to change or update the data we hold about you, please e-mail sales@effas-academy.com
14. Law and Jurisdiction
This Agreement is subject to German law and the parties submit to the exclusive jurisdiction of the German courts in connection with any dispute hereunder.
15. Notices
You can contact us by any of the following methods:
Email: office@effas.com, sales@effas-academy.com
Post: 44 Sophienstraße, DE 60467 Frankfurt am Main, Germany
Telephone: +49 (0)69 98959519